Heather Atkinson Yates

Heather Atkinson Yates is an experienced professional with a strong background in loss mitigation and customer service management. Currently, Heather serves as a Third Party Relationship Manager at SoFi, where responsibilities have included reviewing loan applications, analyzing credit reports, and finalizing loans for funding. Prior experience includes roles such as Customer Service Manager at American Bath Factory, where Heather led customer service and RMA teams, and Team Leader at TaskEasy and American Express, overseeing teams and driving performance excellence. Heather holds ongoing education at Utah Valley University, focusing on PMP Exam Preparation, and has previously studied at Salt Lake Community College and Riverside City College.