Jillian Harig is a seasoned operations leader with extensive experience in the financial services sector. Since October 2017, Jillian has held various roles at SoFi, currently serving as the Director of Operations for the Member Experience Team, previously advancing through positions such as Senior Operations Manager and Operations Manager focused on escalations. Prior to SoFi, Jillian worked at StockCross Financial Services as a Sales & Service Assistant, where exceptional client service and regulatory compliance were prioritized. Jillian's background also includes a unique period as an independent traveler and yoga teacher trainee from March 2015 to March 2016, and earlier experience at PNC, where responsibilities included assisting in the opening of a new branch and managing a team through a retail leadership development program. Jillian holds a Bachelor of Arts in Communication from the University of Delaware, obtained in 2010.
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