Kenny Ortiz currently serves as a Member Service Associate at SoFi, where impactful contributions include exceeding ramp-up metrics and mentoring new hires as a Subject Matter Expert. Prior experience includes roles as a Member Service Representative at Encore, Audio Video Technician at Reignite Media, and Production Assistant at TMM, Inc. Additional positions in customer service and support were held at Cooper's Hawk Winery and Restaurants, SNI Companies, Availity, Episcopal School of Jacksonville, and BRIO Tuscan Grille. Kenny Ortiz holds a Bachelor's degree in Sports Management from the University of North Florida, earned between 2011 and 2018.
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