Paul Tracy is an accomplished technology architect specializing in communication strategies and contact center technology, currently serving as the Sr. Architect - Communication Strategies at SoFi since April 2023. Prior to this role, Paul held the position of Sr. Architect - Communication Strategies at Wyndham Capital Mortgage and served as Director of Contact Center Technology at LendingTree. Paul's extensive experience includes a substantial tenure at Discover Home Loans managing call center technology and leading teams of engineers and developers. Paul also has a background in architecting powerful solutions using Genesys technology and developing data warehousing systems. Paul holds a BS in Management Information Systems from the University of North Carolina at Charlotte.
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