Robert Larson is an experienced IT professional with a robust background in technical support, having served as a Senior Technical Support Specialist at SoFi since April 2018 and at Ten-X from August 2015 to April 2018. Larson's expertise encompasses support for Class C Executives, Zoom conference administration, account management, and troubleshooting complex network, hardware, and software issues, including VMware. Previous roles include Technical Support Specialist Level II/III at InterMune, where Larson addressed connectivity issues and provided hardware/software support, and a Network Operations/Datacenter Specialist position at Nestle USA, focusing on user support and network access. Additionally, Larson holds a Bachelor of Science degree in Computer Information Systems from Golden Gate University and has completed associate degrees in Automotive Technology and Liberal Arts from the College of Marin. A foundational experience as an IBM Software Engineer included providing global remote support for iSeries/System i clients.
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