Besart Kaza

Besart Kaza has a diverse work experience history. Besart started their career at Next Service & Store in 2011 as a Salesperson and Service Technician, providing service for PCs and smartphones. Besart then moved on to UniCall Albania in 2011, where they worked in customer service and support. In 2015, Besart joined Säffle Dental AB as a Dental Technician, specializing in CAD/CAM 3D design and milling, as well as other dental laboratory tasks. In 2021, they worked as an IT Consultant at Academic Work before transitioning to their current role at Sofigate. At Sofigate, Besart has held the positions of Business Technology Analyst - ServiceNow and currently serves as a Business Technology Senior Analyst.

Besart Kaza's education history shows that in 2011 to 2014, they attended Medikadent University, where they studied Dental Laboratory Technician. In 2021, they enrolled at Academic Work Academy Sweden and pursued studies in IT.

Besart Kaza has also obtained several certifications. In 2022, they achieved the Certified Implementation Specialist - IT Service Management from ServiceNow. Besart also obtained the ServiceNow Certified System Administrator certification in September 2021. Additionally, Besart Kaza holds certifications in Flow Designer and Service Portal micro-certifications from ServiceNow. In 2020, they completed the Programming Foundations with Javascript, HTML and CSS course from Duke University | Coursera, as well as the Python Programming course from the University of Michigan | Coursera. Furthermore, they received the Technical Support Fundamentals certification from Google. Besart Kaza also pursued courses in Business Analytics for Decision Making from the University of Colorado Boulder and Machine Learning Foundations from the University of Washington | Coursera, although the specific completion dates are not provided.