Miya Serenius

Miya Serenius is an accomplished professional with extensive experience in IT management and CRM strategies, primarily within the non-profit sector. Currently serving as Salesforce Team Lead and Salesforce Advisor at Sofigate since January 2022, Miya previously worked for Plan International Finland from January 2011 to December 2021, holding various roles including IT Manager, IT Support Manager, and Development Manager/Customer Relations. Responsibilities included developing IT strategies, GDPR management, CRM management, and overseeing IT security. Miya's career began at Plan Finland from 1998 to 2010, where contributions were made to fundraising strategies and CRM database implementation. Educational background includes a Bachelor's degree in Information Technology from Haaga-Helia University of Applied Sciences and an MBA in Accounting and Finance from Hanken School of Economics.