Pauliina Virtanen

Pauliina Virtanen is an experienced professional with a background in IT consulting and customer service. Currently serving as an Advisor at Sofigate since April 2020, Virtanen specializes as a ServiceNow developer for public sector clients. Prior experience includes a role as an Analyst at Gigantti Oy from August 2016 to January 2020, focusing on kitchen and interior aftersales and support. Additionally, Virtanen has worked as a Customer Service agent and as a Book Seller at Unigrafia between May 2014 and August 2015. Pauliina Virtanen holds a Junior IT Consultant degree in ServiceNow from Academic Work Academy Finland, completed in 2020, and a Bachelor's degree in East Asian Studies from the University of Helsinki, obtained in 2018.