Sofitel Legend Metropole Hanoi
Duy Ngoc Bach is an experienced hospitality professional currently serving as a Duty Manager at Sofitel Legend Metropole Hanoi since December 2020. Responsibilities include representing senior management, addressing guest concerns with diplomacy, and maintaining operational procedures. Previous roles include Front Desk Supervisor and Assistant Night Manager at Rydges Hotels & Resorts, where duties involved generating end-of-day reports and resolving reservation issues. Duy Ngoc Bach began a career in hospitality as a Guest Service Agent at Rydges after transitioning from a food and beverage background. Additional experience includes positions in housekeeping and food service across various esteemed establishments, complemented by a Bachelor's and Advanced Diploma in Hospitality Administration/Management from William Angliss Institute.
Sofitel Legend Metropole Hanoi
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A prominent fixture in the heart of Hanoi since 1901, the Hotel Metropole Hanoi has a long tradition as a luxury venue for prestigious events and a popular rendezvous for business and leisure travelers such as playwrights, ambassadors and heads of state. The recipient of numerous international awards for its fine service, this legendary landmark has contributed to the richness of local heritage. The hotel includes 364 rooms, divided into two wings. The historic Metropole Wing was inspired by classic French architecture with a hint of local Vietnamese style. The more contemporary Opera wing has been renovated to create a harmonious blend between the historic and modern elements of the hotel, and great care was taken to respect the rich heritage of the site while installing the state-of-the-art technology.