Hospitality and Guest Services

The Hospitality and Guest Services team at Sofitel Marrakech ensures a luxurious and seamless experience for all guests by managing check-ins and check-outs, enhancing guest interactions, coordinating reservations, and providing personalized services. From the warm welcome of the Réceptionniste to the attentive assistance of the Butler and the diligent oversight of the Front Desk and Duty Managers, each team member contributes to creating an exquisite and memorable stay for visitors.