Tommy Y. is currently the Head of Operations at Soft Space, leading operational strategies and enhancing customer experience. Previously, Tommy held multiple leadership roles at Alliance Bank Malaysia Berhad, where they advanced from Customer Service Manager to Assistant Vice President, recognized for outstanding contributions in process improvements. Tommy has also been a Director of Operations at Golf4U Malaysia Sdn Bhd and the Head of Operations at Flux, overseeing significant projects and driving growth. They began their career in customer service at Astro, gaining foundational experience in team management and client engagement. Tommy earned a degree from Multimedia University, completing their studies in 2007.
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