Katie Edwards

Katie Edwards has extensive experience in IT support and customer service roles, currently serving as the IT Helpdesk and Support Team Leader at Softcat plc since August 2021. Prior to this position, Katie held various roles, including GIS Support Technician and Application Support Analyst at Test Valley Borough Council & Winchester City Council from April 2019 to August 2021. Katie's earlier career includes roles such as Systems Support Officer and Revenues Officer at Test Valley Borough Council, Motor Claims Negotiator at Ageas in the UK, and multiple positions at Eastleigh Borough Council, including Council Tax Officer and Benefits Officer.