Aida Abdi is a Cloud Operations Specialist at Softchoice, with experience in managing cloud product transactions and supporting sales processes for IaaS and SaaS offerings, particularly with Azure, AWS, and Google Cloud Platform. Aida's background includes a role as a Microsoft Licensing Operations Specialist, focusing on volume licensing contract administration and customer support. Previously, Aida served as an Inside Sales Account Manager at Dell, fostering customer relationships and driving sales growth. Aida's career began at Microsoft, encompassing roles such as Services Advisor and Answer Desk Support, where strong customer service skills and technical capabilities were demonstrated. Aida holds a Bachelor of Arts in Political Science and Government from York University, obtained in 2017.
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