Frank Kruller

Frank Kruller is an experienced IT professional with a strong background in service management and support, encompassing positions at notable companies such as Softchoice, VMware, and Pearson Education. Currently serving as a Senior Manager - Platforms at Softchoice since March 2016, Frank oversees a team focused on critical services and infrastructure for managed services. Previous roles include managing teams dedicated to Hybrid IT and desktop management, as well as leading global support services at VMware, achieving high customer satisfaction and engagement. Frank's extensive experience also includes roles in service desk management at AstraZeneca and Pearson Education, where skills in process improvement, team leadership, and technical support have been consistently demonstrated.