Jaime Wallace is an experienced Customer Success Manager at Softchoice, specializing in Cloud technologies since July 2011. Responsibilities include acting as a central point of contact to ensure operational excellence and customer advocacy, collaborating with cross-functional teams to deliver tailored solutions. Prior roles at Softchoice included Client Success Specialist, focusing on onboarding new customers and establishing procedures for Cloud services, and Renewal Specialist, generating renewal quotes and validating sales opportunities. Earlier experience includes serving as an Artist Representative at The Artist Group Limited, managing and promoting creative talent while negotiating project budgets. Jaime Wallace holds a degree in Fashion Arts, Special Events and Promotions from Humber College.
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