Jay Patel is a Senior Support Engineer at Softchoice since August 2021, focusing on automating processes using cloud technologies and Azure PowerShell, managing Infrastructure as a Service cloud services, and maintaining security standards with Azure Defender for Cloud. Prior experience includes serving as a Sr. Analyst in Technology Support at CIBC, where responsibilities encompassed troubleshooting Windows 10 issues, collaborating with Level 3 engineers, and implementing automation in System Center Configuration Manager. Earlier roles featured positions as a Business System Analyst and Corporate Desktop Support Analyst, providing support for various software and hardware issues. Jay Patel holds a degree from Centennial College obtained between 2015 and 2018.
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