Kurt Graham is a seasoned professional with extensive experience in analytics and customer support, currently serving as a Sr. Analyst in Enterprise Sales at Softchoice since June 2022. Responsibilities include developing custom reports and insights for major clients, creating automated reporting packages using Power Query and Power BI, and maintaining customer data dashboards, achieving significant efficiency improvements. Prior to this role, Kurt held various positions at Softchoice, including Enterprise Customer Support Advocate and Team Lead, where skills in asset management and customer support were cultivated. Kurt's earlier experience includes leading software development projects at ARB Labs and providing exceptional customer service at Starbucks Coffee Company. Kurt has an academic background in Technology Science and Mathematics from triOS College and is pursuing a Bachelor's of Science in Computer and Information Sciences at the University of Toronto.
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