Michelle Williams

Michelle Williams has over seven years of experience in licensing operations and client on-boarding. Currently serving as Supervisor for Microsoft Licensing Operations at Softchoice, Michelle specializes in driving process and workflow improvements, consolidating data, and maintaining Microsoft incentive programs. Previous roles include Analyst and Associate in Licensing Operations at Softchoice, where responsibilities included data analysis, contract support, and problem identification. Earlier experience includes an Analyst position at CIBC World Markets, managing client on-boarding processes, and a Marketing Intern role at Suncor Energy, coordinating equipment standardization and analyzing sales data. Michelle holds a Bachelor’s Degree in Business Administration from Wilfrid Laurier University.