Milla McCagherty is an experienced professional with a strong background in cloud operations and customer service. Currently serving as a Supervisor in Cloud Operations at Softchoice since October 2021, Milla has successfully led complex projects that enhance customer self-service capabilities. Previous roles include a Customer Operations Associate at Softchoice, where Milla managed orders using SAP and Salesforce. Milla's experience also encompasses administrative and customer-facing positions at Venture Supply Ltd., Pet Valu, PetSmart, and PB's Fish & Chips, where skills in customer service, order management, and staff training were developed. Milla holds a diploma in Business with a focus on Human Resources from Durham College.
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