Mohammed Usman is an accomplished professional with extensive experience in customer success and solution management across various technology companies. Currently serving as a Customer Success Manager at Softchoice since June 2022, Mohammed previously held roles at Kyndryl as a Solution Manager, focusing on in-life consultancy for large enterprises and public sector clients. Additional experience includes positions as Solution Manager at IBM, Associate Business Consultant at Tech Mahindra, and Service Ops Expert at Microland Limited, where comprehensive knowledge of cloud infrastructure operations was developed. Earlier in his career, Mohammed worked as a Major Incident Manager at Hewlett Packard Enterprise. Mohammed holds a Bachelor of Commerce degree from Bangalore University.
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