Steve Januszewski is an experienced professional in customer success and renewals, currently serving as Sr. Manager at Softchoice since November 2013. Steve’s roles have evolved from managing contract renewals to leading cross-functional initiatives aimed at improving customer experiences and operational efficiency. Notably, as Senior Manager of Services Renewals, Steve spearheaded a project that transformed the renewals approach to better meet modern customer needs. Steve's commitment to team development and service excellence has been evident since the early career at Softchoice, where efforts in team and process development contributed to winning Softchoice President's Club in 2017. Prior to Softchoice, Steve gained valuable experience at Cisco Systems as a Deal Support Specialist, focusing on enhancing customer experiences and streamlining order processes. Steve holds a Bachelor of Arts degree from the University of Toronto.
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