Softchoice

Anna Tyrawa has extensive experience in Microsoft licensing operations, currently serving as Senior Manager at Softchoice since January 2012. In various roles including Manager and Team Lead, Anna has developed key performance indicators, managed customer support teams, and implemented process improvements that enhanced customer satisfaction. Responsibilities included hiring and onboarding staff, managing software renewals, and providing direct support to clients. Prior to Softchoice, Anna worked at Starbucks Coffee Company from 2004 to 2011 as an Assistant Store Manager and Barista Trainer, where management of a high-revenue location and training of new partners were key contributions. Anna holds a degree from York University.

Softchoice's headquarters in Toronto, Canada

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Microsoft Sales and Licensing

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