Gbemisola Adelusi

Customer Success Specialist at Softcom

Gbemisola Adelusi is a Customer Success Specialist at Softcom Limited since May 2019, where there has been a proven track record in leading teams for agent recruitment to enhance data collection and business performance. Gbemisola has collaborated with various teams to improve product usage and resolve complex customer issues, ensuring effective communication of feedback to engineering and product teams. Previously, Gbemisola served as a Data Verification Lead, focusing on supervising data collection efforts and maintaining quality assurance. Earlier experiences include an internship at Crenet, learning frontend development, and another internship in technical support at the Lagos State Ministry of Works and Infrastructure. Educational accomplishments include a Product Management Certification from ProductDive and a Higher National Diploma in Computer Science from Yaba College of Technology.

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