Jason Pfaehler

Jason Pfaehler has a diverse work experience. Jason started their career in 2011 as a Customer Service Representative at Sykes, where they provided exceptional customer service and adapted to changing regulations. In 2012, they joined Decision Dynamics, Inc. as a Quality Assurance and Training Manager, where they developed and executed test plans, created test programs and scripts, and developed training manuals. In 2015, they transitioned to Softdocs as a Business Solutions Consultant and later served as a Project Manager, Client Success Architect, and currently as a Product Owner. In addition to their roles at Softdocs, they also work as an Adjunct Instructor at Midlands Technical College starting in 2022.

Jason Pfaehler has a diverse education history. Jason obtained a Certification in Front-End Web Development from Midlands Technical College, where they studied from 2015 to 2019. Prior to that, they earned a Bachelor of Business Administration (BBA) degree in Business, Management, Marketing, and Related Support Services from the University of Phoenix, where they attended from 2010 to 2014. Additionally, Jason has acquired several certifications, including a Professional Scrum Master certification from Scrum.org in April 2022, a Front End Web Development certification from Midlands Technical College in March 2015, and a Law Enforcement Officer Class 2 certification from the SC Criminal Justice Academy in July 2011. Jason also holds a Certified Customer Success Manager certification from SuccessCoaching, although the specific month and year of acquisition are not provided.