Michelle B.

Michelle B. is an experienced professional in client success and customer experience, currently serving as a Senior Client Executive at Softheon since April 2023, where responsibilities include relationship management and problem-solving in the health insurance sector. Prior roles include Customer Experience Manager at Atlan, focusing on support management and process improvement, and Senior Customer Success Coordinator at Advance Local, with a strong emphasis on client management and project implementation. Additional experience encompasses positions at Great Minds, Advance Digital, and Advance Internet, all contributing to expertise in customer onboarding, campaign management, and data analysis. Michelle B. holds a Bachelor of Science in Business Administration with a concentration in International Business from New Jersey City University, along with an Associate of Arts in Liberal Arts and Sciences from Passaic County Community College.