Cláudia Fernandes

Cláudia Fernandes has extensive experience in the telecommunications industry, primarily with Vodafone, Softinsa, and Portugal Telecom, where roles have included Reference Data Management & Analyst, Software Quality Assurance Tester, and technical support positions. Cláudia's responsibilities have encompassed the creation and validation of products, incident management, design and execution of test plans, and billing support, showcasing a strong background in both technical and customer service functions. Cláudia holds a Level III degree in Information Technologies from Escola Profissional de Fafe, completed in 2007.