Elisabete Ruivo has extensive experience in the IT and telecommunications sectors, currently serving as an Analyst at Softinsa since January 2019, focusing on Reference Data configuration in Siebel 8 for Vodafone Portugal. Previously, Elisabete worked as a Functional Analyst at Gfi Portugal from December 2007 to January 2019, also with responsibilities related to Reference Data in Siebel 8. Earlier roles include overseeing Veritas NetBackup operations and coordinating a dispatch team at Gfi Portugal, operating various IT systems at Oniway, and managing application systems at Telecel. Elisabete holds postgraduate qualifications in Special Educational Needs and a degree in Basic Education with a specialization in Mathematics and Natural Sciences from ISEC - Instituto Superior de Educação e Ciências.