Guilherme Luiz da Silva

Guilherme Luiz da Silva has a robust background in technology and project management, currently serving as a Product Owner and Business Analyst at Softplan since May 2013. Key responsibilities include mentoring in business analysis, defining acceptance criteria for system corrections, and prioritizing backlog items while maintaining client communication. Previously held positions at Softplan include Senior IT Service Analyst and Technical Leader, focusing on IT service management and incident analysis. Additionally, Guilherme served as a Professor of Educational Technology at the Secretaria de Estado da Educação SC, overseeing laboratory management and technical support for educators and students. With an MBA in Project Management from Estácio and a degree in Information Systems from the Universidade do Sul de Santa Catarina, Guilherme combines technical expertise with effective project oversight.