Richard Faust

Head Of Product Design And Discovery at Softplan

Richard Faust has extensive work experience in the field of product design and usability. Richard worked as the Head of Product Design and Discovery at Softplan from August 2017. Prior to that, they were a UX and Requirements Development Consultant at the same company from February 2012 to July 2017. Richard also worked as a Product Design Consultant at various organizations including Prosoft Tecnologia Ltda., Sábia Experience SA, and Ministério da Educação. Furthermore, they served as a Usability Consultant at Teclógica, Sistema FIESC, Ilog Tecnologia, TOTVS, and Endeeper. Richard has a strong background in conducting user research, developing design guidelines, analyzing contextual usage, and conducting usability tests.

Richard Faust attended Colégio São José - Tubarão from 1979 to 1986, where they received their Ensino Médio degree. Richard then went on to Universidade Federal de Santa Catarina and obtained a Bachelor's degree in Computer Science from 1987 to 1993. Richard continued their education at the same university and completed a Master's degree in Software Ergonomics from 1993 to 1995. Later, they attended Inria as a Doctoral Fellow from 1997 to 1998, focusing on Software Ergonomics. Finally, Richard pursued a Doctorate degree in Knowledge Management in HCI Design at Universidade Federal de Santa Catarina from 2004 to 2009.

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