Anibal Echeverria has over 18 years of experience in IT operations, primarily with Softtek, where Anibal currently serves as Senior Manager for IT Operations at Southwest Airlines, leading a team of over 230 employees and overseeing key initiatives such as application reliability and runbook automation. Previously held roles include Manager of IT Service Delivery Transformation and Service Delivery Manager at Southwest Airlines, focusing on service delivery improvements and operational efficiency. Anibal also has extensive experience at GE Capital Treasury, where leadership roles encompassed Strategic Initiatives Project Manager and Service Delivery Leader. Anibal's academic background includes a Master's in Business Administration from Tecnológico de Monterrey, a Master's in Software Engineering from Universitat Politècnica de Catalunya, and a Bachelor's in Computer Science Engineering from Universidad Autónoma de Aguascalientes.
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