Sergio J Zolezzi

Sergio J Zolezzi is an accomplished professional with extensive experience in retail sales and business development, currently serving as Vice President of Retail Sales at Softtek since January 2010. In this role, Sergio focuses on mitigating business risks and enabling digital transformation initiatives in the Retail and Consumer Packaged Goods industry, leveraging technologies such as AI, IoT, and Cloud. Previous positions include Director of Corporate Governance and Performance, where Sergio emphasized performance improvement and compliance, and South America Quality Director, responsible for fostering a process culture aligned with quality standards. Prior experience at GIO IT Services involved managing IT programs across public and private sectors, and at Towa, Sergio developed strategies for software engineering that enhanced application design and coding efficiency. Sergio holds an Executive MBA in Retail Management from the University of Arkansas and a Computer Science degree, supplemented by a minor in Total Quality Management from Tecnológico de Monterrey.