Victor Manuel Cadena Vega

Victor Manuel Cadena Vega is an accomplished IT Infrastructure Support Consultant at Softtek since February 2012, where services focus on cost reduction and infrastructure effectiveness through a Near Shore® model aligned with ITIL best practices. Prior experience includes a role as a Business Consultant at DGHC, specializing in the integration and optimization of business processes, and a significant tenure at CEMEX, where responsibilities included Service Level Manager overseeing service management and performance metrics, as well as the role of Regional Coordinator of IT Services managing operations in multiple regions. Victor holds an MBA in Marketing from ITESM and a degree in Digital Systems Engineering from UAM.