Andrei Mercore is a seasoned professional with extensive experience in customer success and service management across various technology firms, including SoftwareONE, Axway, Oracle, Vodafone, Adobe, Hewlett-Packard, and Huawei. Currently serving as a Service Success Manager at SoftwareONE since September 2020, Andrei manages a diverse portfolio of approximately 40 enterprise customers, focusing on Cloud Platform Services. Previous roles include Customer Success Manager at Axway, where Andrei ensured rapid onboarding and product adoption for small to medium-sized customers in EMEA, and Service Delivery Manager at Oracle, responsible for managing partner accounts and ensuring delivery performance. Andrei holds a Master's degree in Business Administration from Academia de Studii Economice din București and a Bachelor's degree from Universitatea „Alexandru Ioan Cuza” din Iași.
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