Francisco Jimenez is a bilingual professional with over 10 years of experience managing financial, customer service, and operational projects in the Telecommunications, Financial Services, and Technology sectors. Currently, they work at SoftwareOne as a Collections Noram specialist, focusing on customer service and collections. Previously, they held various roles, including Credit & Collections Team Lead at Microsoft and Collections Team Leader at Alexandra Lozano Immigration Law PLLC, where they successfully reduced delinquency rates and managed substantial portfolios. Francisco holds a degree in Economics from Tecnológico de Monterrey.
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