Rebecca Coombes

Rebecca Coombes is an experienced Customer Success and Operations professional committed to driving excellence in client satisfaction and operational efficiency. Currently serving as a Senior Service Delivery Manager at SoftwareOne, they have previously held significant roles including CSI Manager and Technical Account Manager at Rackspace Technology, where they built strong customer relationships and enhanced service offerings across various cloud platforms. With over a decade at Rackspace, Rebecca contributed to the growth of the business unit and focused on optimizing customer experiences through innovative process adaptations. They completed their education at Uxbridge High School from 2001 to 2008.