Asen Nikolov is an experienced service operations professional currently serving as the Service Operations Manager at Soitron since April 2021. In this role, Asen ensures alignment of service operations processes with best practices and oversees overall business unit delivery and performance. Previous positions include Team Leader Process Engineering and Global Process Engineer at Soitron, and roles at DXC Technology, Inditex, and Kibo Bulgaria. Asen has a strong background in process improvement, team management, and client relations, supported by an MSc in International Relations and Affairs from Sofia University St. Kliment Ohridski.
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