Milan Petrov is a Service Operations Manager at Soitron, where they lead a diverse team of 50 people delivering multiple BPO services to clients. Milan holds an Executive MBA and a Bachelor's Degree in Business Information Technology, having graduated with First Class honors. With over a decade of experience in IT Services, they have developed strengths in people and change management, project management, and client relations, consistently exceeding financial goals and enhancing customer satisfaction. Milan's dedication to leadership and strategic decision-making drives their commitment to performance and quality.
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