Irvin M. is a seasoned professional with extensive experience in customer success and digital marketing. Currently serving as a Senior Manager of Customer Success at Sojern since September 2020, Irvin M. excels in client consultations, programmatic product recommendations, and cross-department collaboration to optimize campaign success. Prior roles include Manager of Customer Success and Digital Marketing Performance Manager at Atlantis Resorts, focusing on strategy formulation, performance monitoring, and market analysis. Irvin M. also held positions at Google, Mindshare, The-Media-Image, Clicks2Customers, and North West University, developing expertise in PPC campaign management, strategic analysis, and online marketing analytics. Educational credentials include a recent certificate in Marketing Strategy from Harvard Business School Online and multiple degrees in business analytics, mathematical sciences, and applied mathematics.
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