Darlene Burns

Darlene Burns currently serves as a Substitute Para Educator at Solano County Office of Education since August 2023. Darlene has a robust career spanning over 40 years at Pacific Gas and Electric, where various roles included Field Operations Support Supervisor, Computing Technical Administrative Support Supervisor, IT Administrative Supervisor, and Call Center Field Specialist. Responsibilities included managing teams, overseeing clerical and engineering assistants, and implementing business process improvements. Darlene also effectively liaised between Customer Care Operations and Field Personnel, enhancing service quality for residential and commercial customers. Education includes studies at Solano Community College from 1984 to 1986 and American High School in Fremont.