Niki Vasilev

Niki Vasilev has been with SolarEdge Technologies since February 2018, serving in various roles including Technical Service Center Team Leader for Tier 2 and Quality Assurance, where responsibilities involve monitoring the technical aspects of call cases and data analysis for insights. As a Subject Matter Expert in Smart Energy and EV, Niki has provided technical support for a wide range of products and has ensured smooth operations with Return Merchandise Authorizations, while collaborating with major companies like LG and Tesla. Prior to this, experience includes a position as Customer Service Representative at C3i Solutions, assisting medical professionals with mobile applications and Microsoft Office tools, and serving as a System Administrator at NG Brokers. Niki holds a Bachelor of Engineering in Electrical and Electronics Engineering from Technical University of Sofia and a High School Diploma in Computer Systems Networking and Technology from SPGE "John Atanasov."