Bob Goh

Bob Goh is a seasoned professional with extensive experience in customer success and technical support, currently serving as the Senior Director of Customer Success and Premium Services at SolarWinds since April 2015. In this role, Bob leads strategic programs to enhance customer retention, adoption, and revenue growth, optimizing onboarding processes and driving engagement across the organization. Prior positions at SolarWinds include Singapore Site Leader and Senior Director Technical Support for the APJ and EMEA regions. Bob's career spans various roles, including Global Infrastructure Manager at DFS Group Limited and IT Support Service Team Manager at Aimia Inc. Bob holds a Master's degree in Information Systems from UNSW, a Bachelor's degree in Information Technology from The Australian National University, and a Diploma in Internet Computing from Temasek Polytechnic.