Eric Park

Eric Park is a seasoned professional in customer success and renewals, currently serving as a Senior Customer Success & Renewals Manager at SolarWinds since April 2019. Eric has successfully developed and managed relationships with partner accounts generating $13 million in annual recurring revenue, maintaining a 93% renewal rate. Prior to this role, Eric held positions at Samanage, Adwerx, Duke Energy Corporation, and others, where responsibilities included training customers, providing technical support, and enhancing overall customer experience. Eric's extensive background in customer service began with roles at Carrabba's Italian Grill, American Eagle Outfitters, and Aaron's Sales and Lease. Eric holds a Bachelor of Science in Graphic Design from John Brown University and is pursuing an Associate's Degree in Simulation and Game Design at Wake Technical Community College.