Sarah Hannon Fitzgerald

Sarah Hannon Fitzgerald has a diverse work experience that includes roles in customer engagement, account management, member services, and customer service. Sarah has been with Soleo since 2019, initially serving as an Account Manager and then transitioning to the role of Director of Customer Engagement. In this role, they oversaw the Customer Success Team, managed enterprise partnerships, and was responsible for various verticals, including insurance and pest control. Sarah also worked on creating digital properties for lead generation. Prior to Soleo, they worked at the Tennis Club of Rochester as a Member Services Manager and Front Desk Associate. Additionally, they have experience in the sailing and outdoor recreation industry, having worked at the Rochester Yacht Club and Campgaw Mountain respectively. Overall, Sarah has a strong background in customer engagement and relationship management.

Sarah Hannon Fitzgerald completed their education at several institutions. Sarah attended Mahwah High School from 2005 to 2009 and obtained a Diploma without specifying a field of study. After graduating high school, Sarah went on to pursue a Bachelor of Science (B.S.) degree in Hotel and Resort Management from the Rochester Institute of Technology. Sarah attended this institution from 2009 to 2012.

Additionally, Sarah obtained several certifications. In April 2023, they completed a Social Media Marketing certification from the HubSpot Academy. In January 2023, they also acquired a Content Marketing certification and an SEO certification from the same institution. Furthermore, Sarah holds a TAP Series Food Safety Manager Certification, although the institution and the date of acquisition are not specified.