Daniela Naidu is an experienced professional with a diverse background in customer success, sales engineering, and marketing, currently serving as a Strategic Customer Success Manager at Solera Holdings, LLC. since October 2024. Daniela has a strong history of supporting enterprise accounts, enhancing product adoption, and minimizing churn. Prior roles include Sales Engineer positions at Spireon and Spidertracks, where Daniela managed client relationships and product implementations, as well as a Customer Success Representative role at TracPlus focusing on global customer support. Daniela's earlier experience includes content development, search engine marketing management, and product management in various industries including GPS technology and pharmaceutical research. Daniela holds an MBA in Marketing from Santa Clara University and a BS in Chemistry from the University of San Francisco.
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