Solera
Marquise Doss is a seasoned professional with extensive experience in customer success management and sales within the B2B technology sector. Currently serving as a Senior Customer Success Manager at Solera, Inc., since May 2021, Marquise has successfully led process improvements, developed escalation policies, and mentored team members. Prior experience includes a role as a Mid-Market Customer Success Manager at KnowBe4, where Marquise acted as the primary contact for customers, monitored health metrics, and ensured client satisfaction. Additionally, Marquise has held various positions at Solera Holdings, including Account Manager and District Manager, where responsibilities included managing client relationships, delivering product demonstrations, and significantly increasing revenue. Prior roles at Comcast Cable and Daimler Chrysler provided foundational experience in sales, customer relations, and production control. Marquise holds a Bachelor's of Arts in Psychology from Wayne State University.
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Solera
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Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries.