John Grossman is an experienced IT communications professional currently serving as the Director of IT Communications at Solidigm since March 2022, where responsibilities include composing procedural content and implementing an enterprise AI chatbot for knowledge delivery. Prior roles include Sr. Manager of IT Content Management at Solidigm, Sr. Technical Writer at Columbia Bank, Education Developer at the Association of Washington Cities, IT Technical Writer and Trainer at Western Digital, Contract Technical Writer at SKF, and Sr. Technical Writer at AMN Healthcare. John Grossman holds a Bachelor of Arts in Liberal Studies from Seattle University and a Certificate in Scientific and Technical Writing from San Diego State University.
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