Carol Trappett

Carol Trappett has over 30 years of work experience in the housing and customer service sector. Carol is currently the Head of Housing and Neighbourhoods at Solihull Community Housing, a position they have held since February 2021. Prior to this, they worked at Platform Housing Group for 8 years, where they held the roles of Assistant Director Customer Experience from October 2018 to October 2020, and Head of Customer Service from May 2013 to October 2018. Carol's career began at Solihull Community Housing in 1991, where they served as the Home Options Manager for over 22 years until May 2013.

Carol Trappett studied Professional Housing Studies - FdA / BA with a focus on Social Housing at Birmingham City University. However, no information is provided regarding the specific years they attended the university.