Tiffany J.

Tiffany J. is a seasoned Customer Success Manager at Solink, managing a $3M portfolio across 240 brands and 900+ restaurant locations since 2025. Previously, Tiffany held the role of T2 Support & Support Ops Lead at ThriveCart, where responsibilities included architecting customer success infrastructure and leading technical support. While at Shopify, Tiffany advanced from Support Advisor to Tier 2 Support Lead, significantly contributing to the company's first Support Regionalization initiative. Experience also includes positions at iA Financial Group as a B2B Sales and Marketing Associate, Pursuit Collection as a B2B Channel Marketing Manager, and as Event Operations Manager at the City of Lethbridge. Early career experience at Starbucks as a Shift Supervisor and District CX Representative laid the foundation for strong leadership and customer service skills. Tiffany holds a Bachelor's Degree in Business Administration and Management from The University of Lethbridge, along with additional degrees in International Business and a Business Administration Diploma.