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Wanda Stephens

Vice President Patient Engagement & Contact Center at Solis Mammography

Wanda Stephens has an extensive work history. Wanda currently holds the position of Vice President of Patient Engagement & Contact Center at Solis Mammography, starting in June 2023. Prior to this, they worked at Texas Health Resources for a significant amount of time, starting in July 2011. During their tenure there, they held various positions including Senior Director of the Contact Center - Consumer Services. Wanda was responsible for overseeing inbound and outbound call center operations for a large health system with multiple hospitals and clinics. Before joining Texas Health Resources, Wanda worked as the Director of Customer Service at Magellan Behavioral Health from July 2006 to December 2010. Additionally, they had the role of Senior Operations Manager at CompuCom Systems, Inc from March 2004 to July 2006. Wanda'searliest recorded work experience is as a Senior Manager at Arch Wireless, Inc, where they worked from November 1997 to March 2004.

Wanda Stephens obtained their Bachelor of Fine Arts (BFA) degree in Graphic Communication from the University of Texas at Arlington from 1979 to 1984. Additionally, they have a certification as a Lean Six Sigma Yellow Belt (ICYB) from Texas Health Resources, though the exact date of obtaining this certification is unknown.

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Timeline

  • Vice President Patient Engagement & Contact Center

    June, 2023 - present

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