Fabricio Meireles

Fabricio Meireles is an experienced professional in customer service and quality monitoring. Currently serving as a Supervisor de Atendimento at Sollo Brasil Contact Center since April 2021, Fabricio oversees team performance, ensures quality of service, and provides support and feedback on productivity. Previous roles include Monitor de Qualidade, specializing in call evaluations and quality assessments, and a Representante de Atendimento Especializado at Brasil Center Comunicações, where responsibilities involved compliance with Anatel regulations. Additional experience includes technical roles in construction and administrative support in telecommunications. Fabricio is pursuing a Bachelor's degree in Public Administration at Universidade Vila Velha and holds technical qualifications in Edificações and Administration and Business.